Friday, November 19, 2010

COFFFEEEEE!!!!!

OK so I NEVER drink coffee, and guess what I brought with me to work today?? COFFEE!! So be prepared for a super wired, jacked up post.

I like talking about my pet peeves, because it's fun. It's human nature to enjoy hating things from time to time. Let's talk about one I dealt with a lot today- people talking to me when I'm on the phone. No, I don't just sit at my desk on my cell phone and get pissed when customers come in and expect me to work. More times than I'd like to think about, when someone comes in with a problem, I have to call some other department to get it fixed. And people seem to think that I can listen to two people at once because I have two ears. It's even worse when I have to repeatedly remind these people that "I have difficulty with two conversations because I tend to mix it up and I don't want you to have to repeat yourself." Which is just my nice way of saying STFU. Some people just keeeeep on doing it. I don't like to be rude, but this crap makes it reeeeally hard not to be.

What makes this so much more annoying is call centers. People assume by coming in, I have this magical number that gets me to a person. The answer to that is no, I do not. I have to go through the same options as everyone else. Now I am better at our call centers than our customers because I use them more often. But I still get frustrated, I still get transferred, and I still have to press "1" for English. And these people get mad at me when all I do is call and tell them they are good to go. Because they came in just so I could make a phone call, "I could have done that from home." Of course you could have, silly goose. But you came here on your own accord, no one made you. Especially not me. I would rather you stay home. Please. I enjoy my sitting-on-my-butt time.

That's it for today. And I just reread this and GEEZ, I am HIIIIGH string today! Oh well... it's Friday.

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